01 Mar Automating processes in healthcare finance with Sales Cloud
The world of healthcare financing gets complicated fast. But with a custom configuration of Salesforce Sales Cloud in place, you can automate processes that were previously, manual, cumbersome, and provided poor visibility. Take Simplus’ engagement with Prosper Healthcare Lending, a patient financing marketplace company, for example. Prosper was frustrated with the client onboarding process, poor adoption rates, and a lack of visibility into customer data. Then Simplus stepped in with a solution.
By creating a Force.com application and transitioning all manual processes into an automated system, Simplus provided Prosper with important client data at their fingertips and a sped up onboarding process. We also offered the necessary training to make sure Prosper reps were able to leverage custom reports on their own. All in all, it made for a 50% reduction in client onboarding time and five to seven times more accounts with the same size staff. Now that’s healthcare financing done right.
Check back every week through July 2019 for the next Salesforce | Simplus customer success story! We’ll be posting a new one every week as part of our “Simplify your quote-to-cash journey” initiative.