Improve Patient Outcomes, Reduce Risk, and Improve Operational Efficiencies

Salesforce helps all players in the healthcare space—from payers and providers to pharmacies and medical device companies—transform their business processes for more streamlined, efficient focus on the customer.

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Salesforce for Healthcare

SelectHealth Case Study

When asked, 72% of patients think it’s important for payers to communicate through web, chat, or video, and 83% are willing to share feedback with pharma companies about their experience. The data is out there for every player in the healthcare space. Personalize your patient experience with a 360-degree view of your patients today.

  • Accelerate acquisition
  • Increase enrollment
  • Improve service
  • Facilitate innovation
  • Identify specializations, add-ons, and options for patients
  • Increase sales with accurate quotes

See how we helped SelectHealth implement their Salesforce instance.

Salesforce for Life Sciences

TriMed Case Study

Salesforce can help the life sciences industry handle its unique and fast-paced needs to do the following:

  • Collaborate across entire ecosystems
  • Get new products into market faster
  • Turn valuable data into actionable insights
  • Revolutionize patient care
  • Utilize EHR data more effectively
  • Build out workflows and apps within Salesforce specific to an organization’s needs

Salesforce can help the life sciences industry handle its unique and fast-paced needs to do the following:

  • Collaborate across entire ecosystems
  • Get new products into market faster
  • Turn valuable data into actionable insights
  • Revolutionize patient care
  • Utilize EHR data more effectively
  • Build out workflows and apps within Salesforce specific to an organization’s needs
TriMed Case Study

See how we helped Trimed implement their Salesforce instance.

19 percent

INCREASED
UPSELLING

33percent

FASTER QUOTE
GENERATION

38percent

REDUCED
ERRORS

25percent

INCREASED SALES
PRODUCTIVITY

how big data is changing healthcare
FEATURED E-BOOK

How Big Data
Is Changing Healthcare

Simplus’ very own Dan Kotok goes into more detail on each of the subindustries in the healthcare space and how data can play a critical role in transforming not only your business goals but the patient experience as well.

Payers

With the rising pressure to reduce the cost of patient care and a newly placed emphasis on value-based care, healthcare payers find themselves in a unique situation that demands a transformative change in the way business is done. The customer takes center stage, and a Salesforce solution can help ensure that is the case.

Providers

A 10% increase in customer loyalty can generate over 22 million in revenue for the average hospital. But building up that loyalty from patients takes time and effort into building the best reputation. A Salesforce solution can allow healthcare providers more insights into and control over the patient experience. Here’s how.

Med Devices

Med device suppliers that act as a partner with providers have a significantly higher net promoter score and greater loyalty from providers than other suppliers—we’re talking an NPS of 30 compared to six. So how can medical device companies foster that partner relationship and manage the customer journey efficiently? Salesforce for med devices is the answer.

Pharma

As another key player in the healthcare space, pharmacies play a critical role in improving the customer experience for a new era of business. Pharmacies are often the entity caught in between everyone else—patients, providers, payers, and more—and as such, pharmacies have a unique opportunity to use Salesforce solutions to enhance collaboration between their partners and patients for greater revenue.